FREQUENTLY ASKED QUESTIONS
What advantages does SideSwipe offer over the competition?
SideSwipe works in a completely different way than that big competitor's new wiping beater. A single flat wiper does clean off the bowl, but it doesn't improve mixing. In fact, the motion only "stirs" and drives the batter up the sides of the bowl to the top. SideSwipe's smaller fins are angled downward to push ingredients into the mixture in a sort of folding motion similar to hand mixing (but without all the effort). Those fins also allow chunky bits like chips and nuts to go through the beater without being crushed against the bowl. The frame is very sturdy, and doesn't have paint to peel and crack off it you wash it in the dishwasher. For more details, check out our models page.
Will SideSwipe work on my mixer?
Each version of the SideSwipe Spatula Mixer Blade is designed to fit the unique dimensions of specific models of single-beater stand mixers. It will only work on the KitchenAid models listed. If your mixer is not listed, you cannot use our product at this time. Please consult the models page for specifics.
I can't find my an exact match for my KitchenAid model number on your list.
The first four or five characters of the KitchenAid model number is all you need to match (and we may have missed a few). To figure what size SideSwipe you need for your KA mixer, consult the chart to see what type and size your bowl is, and choose the appropriate size and shape replacement.
My mixer is similar to a KitchenAid. Are you sure I can’t use a SideSwipe?
Sorry, but no. You can’t “make SideSwipe work” on other mixer models, even if they appear to be similar.
Do you plan to develop a SideSwipe for hand mixers or double-beater stand mixers?
No. The spatula mixer blade concept cannot be adapted to work on hand mixers or stand mixers with double beaters, such as
those offered by Sunbeam and General Electric.
Will you have models for other mixer brands?
We currently have no plans to offer models for other brands, including Cuisinart, Viking and Hamilton Beach. If the market changes, we may develop additional models.
What kinds of recipes can I use the SideSwipe for?
SideSwipe can replace your flat metal beater for all but the very densest recipes. It works well for mashed potatoes and baked goods, including cookies, brownies, quick breads, cakes, and frostings. SideSwipe performs especially well on recipes that use thick, sticky ingredients like peanut butter or cream cheese. SideSwipe offers superior creaming and delivers loftier cakes and frostings. Please note that SideSwipe works faster than your metal beater, so you may need to adjust your mixing time.
Are some recipes too thick for SideSwipe?
Yes, a very few. We all have recipes that cause the mixer to moan, groan, and nearly grind to a halt. You should not use your SideSwipe for these recipes – use your metal beater instead. If your mixer struggles through a new, very thick or dense recipe, please stop using SideSwipe and replace with the flat metal beater that came with your mixer.
What else shouldn’t I use SideSwipe for?
SideSwipe is not appropriate for recipes that use frozen or hard-chilled ingredients, especially frozen high-fat ingredients like butter or peanut butter. SideSwipe will not perform well and damage to the beater or mixer could result. Butter, peanut butter, cream cheese and
shortenings should be room temperature/softened for best results.
Will I need to adjust my mixing time with SideSwipe?
Yes. You will find that SideSwipe mixes your batters quite a bit faster, so you may need to adjust your mixing time to prevent overmixing. We recommend that you check for the desired consistency about halfway through the recipe’s stated mixing time. Continue to monitor the progress until you get the result you want. This is most critical after adding flour, when overbeating can cause a tough end result in some recipes. You’ll get a feel for how much faster SideSwipe works after you use it a few times.
Should I change the speeds I use with SideSwipe?
Yes. Not only is SideSwipe faster, but it works more efficiently at slower speeds than your metal beater. We recommend that you reduce your speed by about two levels for each mixing activity. This is especially important when adding lightweight dry ingredients. The bowl contact can cause ingredients to form a “cloud” over the bowl. Add ingredients slowly a bit at a time on STIR or your mixer’s slowest speed. It is fine to cream butter/shortening at higher speeds, but, again, you may find that lower speeds work just as well and reduces splattering.
Will I need to adjust my mixer for SideSwipe?
You should not need to adjust your mixer to use any of our models. However, if you experience bouncing using a tilt-head mixer, or if the SideSwipe's white frame seems jammed or warped against the bowl, please raise the height of your beater. You can find instructions on how to do this on KitchenAid’s website and on our Technical page. If SideSwipe's bottom fins do not touch the bowl, you can lower your beater's position.
Can I put SideSwipe in the dishwasher?
Yes, SideSwipe can be washed safely on the top rack of your dishwasher (we recommend a low-heat setting). Please wash away from
knives and other sharp objects, as they can damage your mixer blade.
Will SideSwipe damage my mixer?
No. SideSwipe connects to your stand mixer the same way as your original blade, and the motor needs to work only a little bit harder because of increased friction on the bowl. In our tests with various batters, SideSwipe increased the work of the motor between 10 and 20 percent. The strain is three to four times less than when you make bread dough using the hook, and is far below the manufacturer’s total wattage rating. Mixing times are also reduced, resulting in less wear and tear on your mixer.
What is your warranty?
Frūt LLC warrants SideSwipe to be free of defects in materials and workmanship for a period of one year from date of purchase. This warranty is VOID if the blade is abused; is used for a non-approved purpose; if used for commercial purposes; for damage incurred while in transit; or if the SideSwipe has been tampered with. This warranty provides no coverage for damage to your mixer. For a replacement blade, contact us by email at email@example.com to obtain a Return Authorization number and instructions.
Can I buy the SideSwipe in a store in my area?
SideSwipe is available only online at Amazon.com and through mail order. Please click on the BUY page for information on ordering.
Can I buy SideSwipe outside the United States?
We now offer shipping to Canada, Europe and Australia through our mail order department. Please click on our BUY page for information and pricing.
I don't like to shop online. How can I get a SideSwipe?
You can order SideSwipe through the mail and pay by certified check, money order or PayPal. Download forms with current pricing for products and shipping on our BUY page.
Can I order SideSwipe by phone? Do you have an 800 number?
Sorry, you can’t contact us by phone. We are a small business, and don’t have the staff to promptly answer inquiries we receive from across the country and across the globe. We don’t want to farm out our calls to a less-informed, call center so we provide customer service through our email system. We answer all our emails as quickly as we can Monday through Friday from 9 am to 5 pm Eastern Time (and on some weekends and evenings). This system allows us to answer your concerns promptly and completely, without the
frustration of hold times, voicemail, and canned messages. You can also send a buyer message to us via Amazon's messaging service.
I need to make a return or exchange. How do I do that?
You should return your SideSwipe to the place where you purchased it. Amazon accepts returns requested within 30 days of shipping. For a refund, product should be returned in new, clean condition in its original packaging. If you received SideSwipe as a gift and wish to exchange it without involving the giver, please contact us at firstname.lastname@example.org to coordinate an exchange.